Delivery charges for orders from the Online Shop?

Enjoy hassle-free shopping with our transparent delivery charges at the Online Shop. We offer competitive rates based on your location and order size. Rest assured, our reliable shipping ensures your purchases reach you promptly. Check the final delivery cost at checkout for a seamless shopping experience.

How long will delivery take?

Your satisfaction is our priority! Delivery times vary based on your location and chosen shipping option. Expect prompt processing and timely dispatch. For precise estimates, check the shipping details at checkout. We strive to get your order to you swiftly, ensuring a seamless shopping experience.

Can I buy in bulk and re-sell?

Yes, We accept bulk orders. Email us your requirement to maipotli@yahoo.com

What payment methods are accepted ?

You can pay using UPI, Credit/Debit Cards, or internet banking. Currently, we are accepting only pre-paid orders.

Can I use multiple payment methods for a single order?

Absolutely! We understand flexibility is key. Feel free to use multiple payment methods for a single order on our website. At checkout, simply choose the ‘Split Payment’ option and follow the prompts to seamlessly combine different payment methods to suit your preferences. Happy shopping

What if my payment failed?

You are permitted to finalize the payment. Visit the Orders page and select the “Pay” button. In case of recurring failures, feel free to contact us via phone or send a WhatsApp message (Refer to the Contact Us page for details).

Created by Artisans

Mai Potli's e-commerce spotlights products by skilled tribal artisans, blending traditional techniques for cultural richness.

Handmade Artisanal Gifts and Home Decor

From handwoven textiles to intricate artifacts, support artisanal craftsmanship and cultural preservation.


When the order payment is taken of my bank account?

Your payment for orders from our website is processed immediately upon checkout. We prioritize a secure and efficient transaction process to swiftly finalize your purchase. Rest assured, our system ensures a seamless payment experience, deducting the amount from your bank account promptly upon order confirmation.

What is wishlist?

Your wishlist is a curated selection of products you desire. Simply click the heart icon next to items you love, and they’ll be saved for future reference. Share your wishlist with friends and family for the perfect gifts. Start curating your dream shopping list today on our website

What should I do if I receive a damaged or wrong product?

If you happen to receive a damaged or incorrect product, we sincerely apologize for any inconvenience caused. Please contact our customer support immediately with your order details and relevant images. Our dedicated team will swiftly assist you in arranging a replacement or refund to ensure your satisfaction and resolve the issue promptly.(Term and Conditions Apply)

Can I change or cancel my order?

We understand plans can change. To modify or cancel your order, please contact our customer support within 24 hours of placing your order. We’ll do our best to accommodate your request. Keep in mind that once the order is processed, changes may not be possible. Thank you for your understanding

When will my order shipped?

Processing time for all our orders is 1-2 working days. It might increase during the sale on the website during the festive season or in case of any unexpected situation.

Can I Customize my order?

Yes, Of course you can customize your order from any category. (Except Tribal)

Still Have Question?

Please Connect on maipotli@yahoo.com
Contact No : +91 7671963235

Still Have Question

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